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Pets will be put away during the visit for our technician's safety (or I have no pets).

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Who will be at the home? Someone 18 or older will be home during the repair. A tenant lives at the property. The home will be empty and I give permission for the technician to enter.

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I understand I'll get a text at the phone number on file when the technician is on the way. Because of drive time, that text may come 5–30 minutes before arrival.

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We understand life happens. Just let us know ahead of time.

I understand there is an $85 no-show fee. You'll text me an appointment confirmation. If something comes up, I'll call or text before the technician sends the on-the-way message.

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